Reference

Explore the Rules That Govern Your Account

These terms and conditions set out the agreement between you and shalimargame the moment you open an account and access our lobby.

Account eligibility depends on local lawTerms updated with prior noticeApplies to all deposit and withdrawal activityCovers UPI, Paytm, PhonePe transactionsBinding from the date of account registration
Explore the Lobby Read FAQ
shalimargame Explore the Rules That Govern Your Account
REACH OUR TERMS TEAM

Get in Touch About Any Terms Question

Live Chat Our support agents are available around the clock via live chat. For any clause you need explained or a concern about how a term applies to your account, start a chat from inside your dashboard.
Email Support Send a detailed query to our terms and compliance inbox. We aim to respond within 24 hours with a written explanation of the relevant clause and how it applies to your specific situation.
Account Help Centre The Help Centre within your account area holds a searchable version of these terms, previous revision histories, and guided explanations of the sections that affect deposits, withdrawals, and account status.
HOW WE HANDLE YOUR DATA

See How shalimargame Manages Your Account Security

Your account data, transaction records, and session activity are held according to the data handling commitments described in this section.

Data Retention

We retain your account records, transaction logs, and identity verification documents for the period required by applicable law.

Cookie Policy

We use session and preference cookies to keep your lobby settings intact between visits.

Account Security

Your login credentials are hashed and never stored in plain text.

Payment Data Handling

UPI handles and Paytm or PhonePe wallet references you add are used solely to process the transactions you authorise.

Requesting Changes

To update the personal details on your account, correct an error, or request deletion of data where permitted by law…

Terms Revision Contact

If you disagree with a revision to these terms, you must notify us before the revision date shown in the…

What You Asked About These Terms

The questions below address the clauses our account holders ask about most. Each answer reflects the current version of the shalimargame terms and conditions as applied to accounts where access is permitted by local law.

These terms apply to every person who opens an account on shalimargame and uses any part of our platform — including the lobby, wallet, and any promotional offer — where local law permits such access.

We will not update terms silently. Any material revision is communicated to your registered email or in-account notification before the change takes effect. Minor wording corrections may be made without a notification period.

You are free to close your account before the revision date. Outstanding balances will be settled via your preferred method — UPI, Paytm, or PhonePe — subject to verification of your account details at the time of closure.

All deposits made via UPI, Paytm, or PhonePe are subject to the transaction conditions in Section 3 of these terms. This covers processing times, minimum amounts, and what happens if a transfer is flagged by your payment provider.

Send a written request via live chat or email with your registered account details. We will compile and deliver a summary of the data we hold within seven business days of verifying your identity.

The governing law depends on your jurisdiction. Access to the platform and the enforceability of these terms are subject to the laws of the region where you reside. Use is only permitted where local law allows it.

Raise a dispute via our live chat or email support channel within 30 days of the transaction or event in question. Our team will review the relevant clause and the account activity and respond in writing within five business days.

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